Peer Support

Peer support in downtown Calgary

Central Outreach Hub is held by people with lived experience of homelessness, addiction, and the systems that surround them. When you walk in, you are usually talking with someone who has been through it themselves.

What peer support means here

The peers in this space are not volunteers doing peer support on the side. They are the people who hold the room. Their lived experience is what shapes how the door opens, how someone is greeted, and what kind of conversation can happen at the table.

That means you are usually not explaining your situation from scratch. You are talking with someone who has stood where you are standing, and who has reasons to take what you are saying seriously.

What a conversation usually looks like

A peer will say hello when you walk in. If you want to talk, you can sit down and take it slowly. Sometimes the conversation is about a specific thing you are trying to sort out, like an appointment, a worker, a piece of paperwork, or a place to sleep. Other times it is just a chance to be heard for a few minutes before getting on with the rest of the day.

If you do not want to talk, that is fine too. People come in just to be in the room. The peers here understand that, because many of them have done the same thing.

Where and when
131 7th Avenue SW, Calgary, AB. Open through the week. See full visit details.

For helpers and frontline workers

If you are walking alongside someone and a peer conversation seems like it would help, you are welcome to come in together. You do not need to refer anyone in advance. A peer at the door will pick it up from there.

Hours, transit directions, and a fuller walkthrough of a first visit.

Plan your visit